Order

1. Appointments /Pick-ups are generally done between 10am-6pm (Mon-Sun).
2. Charges are non-negotiable.
3. Estimated cost may vary, amount mentioned on the invoice will be considered the final payable amount.
4. Minimum order amount of 2,500 is required for free pickup and delivery in Delhi, 5000 for Noida/Gurugram and 10,000 for Faridabad/Greater Noida. If the minimum order is not met then a convenience charge of minimum 250 INR is levied depending on area.
5. Being a prepaid service, 50% advance would be required at the time of appointment.
6. An alteration order (i.e. an alteration as an order by customer) will not qualify for a free alteration by us.
7. We do not undertake free of cost cancellation after order is placed or consultant has visited.
8. If a consultant visits you for an appointment and you decide not to place any order with us, then a visiting charge of 250/hour for Delhi, 500/hour for Noida/Gurugram and 800/hour for Faridabad/Greater Noida would be payable by you.
9. Customers are requested to sign the order form with design and preferences mentioned on it as agreed design and preference.
10. Once your order has gone into production any change in design not mentioned and agreed by you on order form will result in alteration charge to be paid by you.
11. Any order cancelled after appointment or fabric being picked up from you will result in 50% advance being forfeited (Follow link www.sewinstyle.co.in/refund-policy/ for detailed terms of return & refunds).
12. Customers are required to provide their best fit garment similar to the garment to be made to ascertain the fit required by you.
13. Slight differences in shading of a product of the same fabric (due to variations in the dying process) are possible.
14. Off cuts will be thrown away or recycled unless the client requests to keep them.
15. Sew in Style does not keep customer garments for more than 30 days due to non-payment/partial payment. Any garment pending for more than 30 days for non-payment/partial payment will be donated to charity. We will not be liable for any garment donated and the advance if given will be forfeited.
16. No cash refunds – Refunds are made in form of Credit Notes/Credit Voucher which is only redeemable with Sew in Style.
17. Cancellation or refunds are processed within 15 days from the date of cancellation acceptance.
18. In case of order cancellation and fabric being provided by client, an additional cost of Rs.250 upto 1 kg is charged in addition to visiting charges is applicable.
19. All orders placed with Sew in Style is subject to terms of conditions of the organisation.

Delivery

1. Standard delivery time is 12-15 working days which may vary depending on various circumstances.
2. Delivery Date of an order is calculated from the date customer makes payment and not necessarily the date on which order was picked on.
3. Free delivery is applicable only on first attempt at delivery. Please have someone available to receive the delivery in your absence. If you want to reschedule the delivery, please call us 2 days in advance to change the delivery date.
4. Garments not collected within one month of delivery date will be donated to a charity organization unless it is an informed delay in acceptance of the delivery.

Alterations

1. You should report your fitting issues within 7 days from the date of delivery of your order by sending an email to [email protected] or by contacting us at 9999155686/9971460692.
2. We will alter the garment if the fit of your garment is not per agreed specification.
3. We only cater to one free alteration in a garment stitched by us. Any changes required by the customer after first alteration will be chargeable.
4. Prices for our service/product are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuation of products or service.
5. Any order that you place shall be subject to the restrictions and limitations not limited to, product availability and serviceable areas only.

Express Delivery

Please refer to below table for Express delivery surcharge if you require your delivery sooner than our regular delivery time

All Orders Placed Sew in Style are subject to above mentioned terms & conditions or any term accepted at the time of placing orders.

As we are bespoke designer brand, we produce garments on request, hence advice all our clients to specify all details at the time of order placing, to help us create what fits you the best.

Any changes after garment is sent for production or fully developed/partially developed will be at the sole discretion of Sew in Style, and holds rights to accept or decline changes, causing no financial stress on the organisation.